Case Studies + Client Testimonials

Situation
The Orlando, Florida location was a startup for NFI so it was critical that the location be fully-staffed from day one. The positions that were being staffed were very fast-paced, physical and time sensitive. The Orlando NFI is a cross-dock facility which means items must be quickly and efficiently unloaded from incoming trucks then sorted and loaded onto out-bound trucks.

Solution
Due to the additional challenges they had as a startup business, Employment Plus implemented a Partner on Premise (POP) solution for NFI Orlando. EP leased an off-site office for recruiting and orientation until the office space was available onsite. EP started operations at this facility on June 13th and provided 100% of the workforce requested. NFI Orlando has not been under-staffed at any point since the implementation.

Results
When asked how he would rate his experience with Employment Plus, Rick Yeomans,
General Manager, gave an 8-9 on a 10 point scale. “This has positively been the best
experience I have had with a staffing company,” Rick said. “Since the beginning of our
partnership in June, we have hired 11 Employment Plus associates.” Rick highlighted the
following as reasons for the success of the partnership between NFI Orlando and Employment Plus:

• Low turnover: We have experienced significantly less turnover than expected.
• Open-communication at all levels: Everyone he has had contact with from Employment Plus has been excellent.
• Onsite tours: The positions are 90% physical; it helps to set realistic job expectations.
• Attention to client-specific needs.
• Employment Plus management teams’ ability to quickly hire a strong staff as well a staff commitment to understanding the job requirements in order to provide the right people.
• Site tours and orientations prior to start date.

Situation
After receiving his promotion as Director of Organization Performance & Talent Management, former SONY employee, Keith Moenter realized that SONY’s current staffing partnership was not in a good place. The company was having issues with their current staffing providers; the most obvious of issues being the lack of on-boarding for associates. Moenter decided to contact a few staffing companies to look for better options. He was very impressed with Employment Plus’ presentation; he described it as being full of “nuts and bolts.”

One of the things that stood out to Moenter during the presentation was Employment Plus’ proven ability to produce results for their clients which explains their remarkable client retention rate of over 97%. After much consideration, EP was given the opportunity at SONY DADC based on their impressive results combined with the attention to detail in the presentation that directly addressed all of the issues that SONY DADC was experiencing.

Solution
According to Keith Moenter, the transition process went very smoothly with meetings being conducted to discuss expectations, which included both the EP team and the SONY team as well as the accounting departments.

“The Employment Plus team showed respect for the SONY team and more importantly, respect for the associates. Employment Plus is very forward-thinking with regard to how they treat their associates. This is definitely what sets them apart from their competitors.”

Employment Plus allocated the resources needed to ensure a smooth transition as well as customized the implementation plan to meet the specific needs of SONY DADC; one specific need being new technology for timekeeping. Employment Plus supplied an electronic time clock system which allowed SONY to move forward from manual record keeping and provide them with extensive reports. These reports enabled the company to more easily track the attendance and overtime of their temporary employees. Employment Plus also implemented an aggressive ongoing recruiting plan that allowed SONY to achieve the volume needed to meet the company’s needs during the busy seasons (over 1000 temporary associates from Employment Plus).